Since Covid-19 came into our working lives we have all had to make many changes. This has included changes to the way we work and the nature in which we deliver services. Within the project team we have also had to look at new ways of delivering a consistent and improved customer experience on our new Digital Customer Portal (DCP).
My journey to the Digital Team - Volunteering, the Council’s Apprentice Scheme, adapting to remote working and what I am looking forward to in my new role.
We recently carried out work to visually map the current state of our digital systems. It's proving useful as we plan the future and engage the wider business.