Digital
Training and Support: Optimising Technology during a Pandemic for the Digital Customer Portal (DCP)
Since Covid-19 came into our working lives we have all had to make many changes. This has included changes to the way we work and the nature in which we deliver services. Within the project team we have also had to look at new ways of delivering a consistent and improved customer experience on our new Digital Customer Portal (DCP).
Joining the DCP Team
My journey to the Digital Team - Volunteering, the Council’s Apprentice Scheme, adapting to remote working and what I am looking forward to in my new role.
Moving to a Hosted Finance System – Civica FinancialsLIVE
Our finance system had to move to a hosted platform quickly, it was tough but we did it.
