My journey to User researcher at BwD
User research journey
Digital
Website Update
Moving over to LocalGov Drupal- what is it?
Joining the DCP Team
My first month as an Assistant Service Designer
User Research with Keep Tidy Volunteers Part 2
Read our 2nd blog about the work we are doing with our volunteers
Joining the Digital Team and iterating blackburn.gov.uk
My journey so far after joining the Digital Team- my role as a content designer, what content design means and how I delivered a design change for the website homepage
User Research with Keep Tidy Volunteers
Find out how the Digital Team have undertaken their 1st major piece of user research
Digital services to help provide safer workplaces
How the digital team have helped Public Health with their Covid programme of work to create safer workplaces with providing lateral flow testing.
Training and Support: Optimising Technology during a Pandemic for the Digital Customer Portal (DCP)
Since Covid-19 came into our working lives we have all had to make many changes. This has included changes to the way we work and the nature in which we deliver services. Within the project team we have also had to look at new ways of delivering a consistent and improved customer experience on our new Digital Customer Portal (DCP).
Supporting Families - Winter Covid Grant & reusing workflow
How the Digital Team played their part in supporting BwD's vulnerable families during the winter months
Joining the DCP Team
This is my journey to the Digital Customer Portal Team - work experience, the Council’s Apprentice Scheme, adapting to remote working and what I am looking forward to in my new role.
