Joining the Digital Team and iterating blackburn.gov.uk

My journey so far after joining the Digital Team- my role as a content designer, what content design means and how I delivered a design change for the website homepage

By Shazia

User Research with Keep Tidy Volunteers

Find out how the Digital Team have undertaken their 1st major piece of user research

By Joanne

Digital services to help provide safer workplaces

How the digital team have helped Public Health with their Covid programme of work to create safer workplaces with providing lateral flow testing.

By Laura Crabtree

Training and Support: Optimising Technology during a Pandemic for the Digital Customer Portal (DCP)

Since Covid-19 came into our working lives we have all had to make many changes. This has included changes to the way we work and the nature in which we deliver services. Within the project team we have also had to look at new ways of delivering a consistent and improved customer experience on our new Digital Customer Portal (DCP).

By Lindsey Roberts

Supporting Families - Winter Covid Grant & reusing workflow

How the Digital Team played their part in supporting BwD's vulnerable families during the winter months

By Joanne

Joining the DCP Team

This is ​​​​​​​my journey to the Digital Customer Portal Team - work experience, the Council’s Apprentice Scheme, adapting to remote working and what I am looking forward to in my new role. 

By Miles Caton

Digitalising meetings: Going live with Office 365

The success of the integration into a digital way of working during the COVID period:

By Liz Woodruff

Joining the DCP Team

​​​​​​​My journey to the Digital Team - Volunteering, the Council’s Apprentice Scheme, adapting to remote working and what I am looking forward to in my new role. 

By Mehvish Mahmood

Moving to a Hosted Finance System – Civica FinancialsLIVE

Our finance system had to move to a hosted platform quickly, it was tough but we did it.

By Nicola Gallimore

Managing Data and Reporting Information during Coronavirus

How the multitude of avaialble data relating to the pandemic was delivered to users across the organisation as a concise set of information

By Graham Dean